CURRENT ORDER PROCESSING TIME IS APPROX 3-7 BUSINESS DAYS
This processing time is the time it takes us to pack and ship your order due to every order being cut to order. We are closed on weekends and holidays.
Please always check here to see our current processing time before placing your order. Our processing time is an approximation and may vary slightly based on the number of orders and size of the orders that are received.
*Please note that when we run a sale, our processing time may increase as we get a significant increase in orders. We appreciate your understanding.
All order are shipped from our warehouse located Queen Creek, AZ
We DO NOT combine orders. Please make sure you load your cart with everything you are wanting to purchase at checkout.
Returns & Cancellations Policy:
Due to the nature of our fabric products we do not accept returns as we cannot guarantee the condition of the fabric once it leaves our facility.
Cancellations must be submitted within 24hrs of placing order or if the order has NOT been cut whichever comes first. Thank you for your understanding.
However, if there is an issue with your order, please text us (480) 530-5595 (9am-4PM Arizona Time) or send an email to: email@example.com with your order number and details about the issue. It is our goal to respond to you within three business days. Please be aware that at times is high volume this could be extended. We will get back to you ASAP. Your business is very important to us and we appreciate your patience.
We try our best to catch and eliminate fabric containing any major flaws, however occasionally a bundle may contain a small flaw or test hole. If a flaw is present, we try to ensure that the cut is generous and that plenty of usable yardage remains available. If you feel that your bundle contains a flaw that exceeds this, please contact us.
Currently we can only ship to address in the USA only.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on any high volumes of orders due to a new arrivals stocking, we should be able to stay within our stated "availability" (order processing time).
Please also note that the shipping rates for many items we sell are weight-based. We ship in flat rate USPS priority boxes but use the weights to help the shipping calculator pack the correct yardage into a specified box size.
Other Important Information:
There are times when the system will oversell on particular fabrics during high traffic sales day. This issue is beyond our control so in this case you will be automatically refunded due to inventory discrepancies and not having it in stock.